Shipping and delivery

Where do we ship?

Nabilon LLC delivers to all 50 U.S. states. We cannot ship outside the United States at this time.

A few products cannot be delivered to California because they are not CARB certified. When that applies, the product page says so.

What does shipping cost?

Shipping is free on every order, with no minimum to reach. The total you see at checkout is the final amount: we never add handling or delivery fees afterward. Any applicable sales tax is shown at checkout before you pay.

Order processing

We prepare orders for dispatch within 1 business day (Monday to Friday) after payment clears. Orders placed before 11:00 PM Central Time (CT) enter processing the same business day. Orders placed after the cutoff, or over a weekend, start the next business day.

Delivery details

• Handling time: 1 business day (Monday to Friday)
• Freight transit time: 3–7 business days after the order leaves us
• Order cutoff: 11:00 PM Central Time (CT)

Exact delivery times can shift a little with your address, the carrier on your route and public holidays.

Freight deliveries

Every Nabilon product is large or heavy, so every order travels by freight (LTL) carrier. Before delivery, the freight company contacts you to set up a delivery appointment, so please keep the phone number on your order accurate. Someone needs to be there to receive the shipment. We email you a tracking number as soon as the order ships.

If an appointment is missed, the carrier will get in touch to arrange a new one. If you cannot be reached or need to change the plan, contact us.

Warehouse location

All orders ship from our warehouse at 310 Floyd St, Hinesville, GA 31313, United States.

Address errors and multiple addresses

Spotted a typo in your shipping address? Tell us as soon as you can. If the order has not left our warehouse yet, we correct it at no charge. Once a shipment is in transit it cannot be rerouted, and we would need to wait for it to return to us before sending it out again.

Each order ships to one address only. To send items to more than one place, please place a separate order for each address.

Order status and tracking

When your order ships, we email you a tracking number. Allow up to 48 hours after that email for the first tracking scan to appear.

If your shipment has not arrived within 10 business days after the expected delivery window, email contact@nabilon.com with your name and order number and we will look into it right away.

Returns and replacements

You can return items within 90 days of delivery, defective or not, with no restocking fee. If something arrives damaged, email us your order number and a photo of the damage. You do not need to send the damaged item back, and we will send a replacement or give you a full refund, whichever you prefer. See our Refund and Returns Policy for the full details.

Contact us

Nabilon LLC
310 Floyd St, Hinesville, GA 31313, United States

Phone: +1 (229) 466-0904
Email: contact@nabilon.com

Business hours