Invoices, payment timing, taxes and refunds, in plain language.
Last updated: October 2026
1. What this page covers
The practical details of paying for an order with Nabilon LLC. The legal terms are on our Billing Terms and Conditions page.
2. Invoices
Your order confirmation email serves as your receipt and invoice. If your business needs a formal invoice, email contact@nabilon.com with your order number.
3. Payment timing
Your payment method is authorized and charged at checkout. We do not offer pay-later or pay-on-delivery options.
4. Orders with several shipments
If your order ships in more than one shipment, you are charged once for the full total. Separate charges appear only if you choose to split payment across methods at checkout.
5. Failed payments
If a payment fails, we email you with instructions to update your payment method. Orders with an unresolved payment problem may be canceled after a reasonable waiting period.
6. Sales tax
Any applicable sales tax is shown at checkout before you pay. Tax-exempt organizations should contact us before ordering so we can arrange the paperwork.
7. Refund timing
Approved refunds go back to your original payment method. After we receive and inspect a return, the refund is issued within 7 business days, and your bank or card issuer may need extra time to show it. Eligibility is explained in our Refund and Returns Policy.
8. Questions about a charge
If a charge does not match what you expected, contact us first at contact@nabilon.com or +1 (229) 466-0904. Most questions can be settled quickly that way.
9. Accepted payment methods
The payment methods we accept are shown at checkout.
Contact us
Nabilon LLC
310 Floyd St, Hinesville, GA 31313, United States
Phone: +1 (229) 466-0904
Email: contact@nabilon.com
Business hours
| Monday to Friday | 8:00 AM – 6:00 PM CT |
| Saturday | 9:00 AM – 4:00 PM CT |
| Sunday | Closed |